We turn operational complexity
into measurable margin.

A highly specialized team of experts helping leaders of mid-market and enterprise businesses ship integrations, lift conversion, and recover margin, without breaking what already works.

$840M+
Annualized GMV under our advisement
17yrs
Median partner tenure in commerce ops
94%
Of engagements renewed or expanded
0
Production incidents during cutover, last 36 mo.

Trusted by operators who do not have time for a re-do

Global Test & Measurement Leader·
NYC Educational Institution·
European Distribution Company·
US E-commerce Platform·
PE-Backed SaaS Company·
National Healthcare Clinic·
Fortune 500 Manufacturer·
Regional Retail Chain·
Global Test & Measurement Leader·
NYC Educational Institution·
European Distribution Company·
US E-commerce Platform·
PE-Backed SaaS Company·
National Healthcare Clinic·
Fortune 500 Manufacturer·
Regional Retail Chain·
§ 01, The diagnosis

Four problems we solve exceptionally well.

Most consultancies sell frameworks. We sell measurable shifts in operating reality, chosen so the work compounds.

01

Ecommerce that converts.

Sites built by committee leak revenue at every step, slow PDPs, untested checkouts, mobile parity gone stale. We rebuild the funnel with experimentation infrastructure that pays for itself by the next quarter.

+34%Avg. conversion lift, first 90 days
02

Automation that defends margin.

Manual order ops, exception queues, and reconciliations quietly eat 4–8 points of margin. We instrument the workflow, automate the predictable, and leave humans on the decisions that need them.

4.2ptsAvg. gross margin recovered
03

Integrations that don't break the business.

ERP, CRM, quote engines, configurators, PIM, the integration is where projects die. We design cutover plans that read like risk memos, not optimistic timelines, and we own them through go-live.

ZeroFailed cutovers since founding
04

Specialized software, fit to the business.

Off-the-shelf rarely covers the edges that actually drive your margin. We build configurators, pricing engines, and quote tools that operators trust, and that the next vendor can extend.

14×Median ROI on bespoke tooling
§ 02, How we work

A method built for systems that cannot fail.

Every engagement runs the same four phases. The deliverables are different. The discipline is not.

PHASE I

Diligence

One to two weeks of detailed business intelligence gathering including your current system and process. Measurable goals come from true understanding.

typically · 7–14 days
PHASE II

Architecture

A written plan, risks named, tradeoffs costed, sequence defended. We do not start until you sign it.

typically · 3 weeks
PHASE III

Build

Senior engineers and operators in the work, weekly demos, no offshore handoff. The team that scopes is the team that ships.

typically · 8–20 weeks
PHASE IV

Cutover & support

Rehearsed go-live, dual-running with rollback, and 90 days of named support. We do not disappear at launch.

typically · 12+ weeks
§ 03, A recent engagement

Engagements where the integration scared everyone else.

Real work for industrial distributors, PE portfolio companies, service providers, and ecommerce brands. Measured in margin recovered, conversions lifted, and integrations that did not break the business.

§ 04, The people in the room

A small firm by design. Senior by default.

Twenty-two operators and engineers, working out of a Manhattan office on Lexington Avenue. Every engagement is staffed with a partner. No bait-and-switch, no juniors fronting the work.

Breakpoint Partners NYC office at 575 Lexington Avenue
NYC HQbp-001
AN INVITATIONbp-002
Bring us in

The integration that scared everyone else.

A 30-minute working session with a partner. We will read your stack, ask hard questions, and tell you whether the engagement makes sense. No deck, no pitch, no follow-up sequence.

Typical response · within one business day
Breakpoint Partners working moment
WORKING MOMENTbp-003
Breakpoint Partners engagement artifact
ARTIFACTbp-004
Breakpoint Partners on-site at a client engagement
CLIENT-SIDEbp-005

“We brought you in because the integration scared everyone else. You ran it like it was the only thing that mattered.”

CFO, $310M industrial distributor
2025 engagement
§ 05, Trust & data

Your data stays where it lives. Every line of access is named.

We do not aggregate client data. We do not train on your systems. Every consultant is a W-2 employee, vetted and bonded. Engagement-scoped access is provisioned on day one and revoked on day last.

SOC 2 Type II

Audited annually since 2019. Report available under NDA.

Data residency

Engagement data lives in your cloud. We bring our brains, not your bytes.

Background-checked staff

Every consultant: criminal, financial, and reference checked. No subcontracting.

Named-only access

No shared service accounts. Per-engagement IAM, with audit trails on read.

Encryption in transit & rest

AES-256 at rest, TLS 1.3 in transit. Keys held in your KMS, not ours.

Mutual NDA, day one

Standard form, signed before our first call. We sign yours, no edits required.

§ 06, Industries

Where the work runs deepest.

See full client roster →

Industrial distribution

NetSuite, Acumatica, Epicor, Infor M3
24 engagements

Specialty retail & DTC

Shopify Plus, Commercetools, Algolia, Klaviyo
31 engagements

Building products & manufacturing

SAP, Salesforce CPQ, Tacton, Configit
17 engagements

Financial services & wealth

Salesforce, Mulesoft, Snowflake, dbt
12 engagements

Professional services

HubSpot, Workday, Stripe, Bill.com
19 engagements

Healthcare & life sciences

Veeva, Epic adjacent, HL7, FHIR
8 engagements
§ A · The room speaks

What operators say after the dust settles.

4.9— 47 verified engagements

We had six portfolio companies all running separate quoting processes manually. BPT automated the entire workflow across all of them. We recouped the full engagement cost in under four months from labor savings alone.

Michael Torres
VP of Operations, PE-Backed Industrial Holdings
PE PORTFOLIO

Three of our portfolio companies had websites that hadn't been touched in years. BPT rebuilt all three in parallel, on budget and on time. Two have already seen measurable improvement in inbound deal flow.

Sarah Chen
CFO, Lexington Capital Partners
PE PORTFOLIO

60,000 SKUs, three ERP systems, and buyers who expected to self-serve online. BPT built it, not just a catalog, a fully integrated B2B buying experience. Online order volume is up 340% in year one.

David Kim
VP of Ecommerce, National Parts Distributor
INDUSTRIAL DISTRIBUTOR

Our quoting team was spending 40 hours a week manually pulling specs and building proposals. BPT automated the whole thing. Same team, now doing three times the output.

Linda Rosario
Director of Operations, Western Industrial Supply
INDUSTRIAL DISTRIBUTOR

We were spending $80K a month on ads with no idea what was actually working. BPT implemented GA4 properly, fixed our attribution, and cut our wasted spend by 28% in the first 60 days.

Tom Bauer
Marketing Director, Consolidated Distribution Group
INDUSTRIAL DISTRIBUTOR

We acquired a company with a 30-year reputation and a logo that looked like it was made in 2003. BPT gave them a brand that matches the quality of the business. The first sales deck after the rebrand closed a deal we'd been chasing for two years.

James Whitfield
Operating Partner, Summit Ridge Private Equity
PE PORTFOLIO

We had six portfolio companies all running separate quoting processes manually. BPT automated the entire workflow across all of them. We recouped the full engagement cost in under four months from labor savings alone.

Michael Torres
VP of Operations, PE-Backed Industrial Holdings
PE PORTFOLIO

Three of our portfolio companies had websites that hadn't been touched in years. BPT rebuilt all three in parallel, on budget and on time. Two have already seen measurable improvement in inbound deal flow.

Sarah Chen
CFO, Lexington Capital Partners
PE PORTFOLIO

60,000 SKUs, three ERP systems, and buyers who expected to self-serve online. BPT built it, not just a catalog, a fully integrated B2B buying experience. Online order volume is up 340% in year one.

David Kim
VP of Ecommerce, National Parts Distributor
INDUSTRIAL DISTRIBUTOR

Our quoting team was spending 40 hours a week manually pulling specs and building proposals. BPT automated the whole thing. Same team, now doing three times the output.

Linda Rosario
Director of Operations, Western Industrial Supply
INDUSTRIAL DISTRIBUTOR

We were spending $80K a month on ads with no idea what was actually working. BPT implemented GA4 properly, fixed our attribution, and cut our wasted spend by 28% in the first 60 days.

Tom Bauer
Marketing Director, Consolidated Distribution Group
INDUSTRIAL DISTRIBUTOR

We acquired a company with a 30-year reputation and a logo that looked like it was made in 2003. BPT gave them a brand that matches the quality of the business. The first sales deck after the rebrand closed a deal we'd been chasing for two years.

James Whitfield
Operating Partner, Summit Ridge Private Equity
PE PORTFOLIO

We're a 20-person consultancy competing against Big 4 firms. Our old website made us look like a regional shop. BPT repositioned us completely. Now our pitch is we're better than the big firms, not just smaller, and it shows.

Rachel Hoffman
Managing Partner, Vantage Advisory Group
SERVICE PROVIDER

Every time we sent a prospect to our website, I was embarrassed. BPT fixed that in 10 weeks. The new site has generated four inbound enterprise inquiries in the first month alone.

Marcus Bell
CEO, Bell Infrastructure Solutions
SERVICE PROVIDER

We had no idea which marketing channels were actually driving clients. BPT built a full attribution model and showed us that 70% of our revenue was coming from one underinvested channel. We doubled down. Revenue followed.

Patricia Walsh
COO, Summit Professional Services
SERVICE PROVIDER

We outgrew Shopify's standard capabilities but weren't sure if we needed a full custom build. BPT scoped it right, Shopify Plus with a custom headless storefront. Conversion rate went from 2.1% to 3.8% post-launch.

Alex Nguyen
Head of Ecommerce, Ridge Outdoor Co.
ECOMMERCE

Our ad spend was growing but our ROAS was shrinking. BPT rebuilt our attribution from scratch, cleaned up our tracking, and relaunched Google Ads with proper audience segmentation. ROAS went from 1.8 to 4.2 in 90 days.

Jessica Park
VP of Marketing, Verona Beauty
ECOMMERCE

I had a great product and a brand that looked like a hobby project. BPT gave us the identity we needed to get into retail. Within six months of the rebrand, we landed our first three retail accounts.

Christopher Reed
Founder, Madera Goods
ECOMMERCE

We're a 20-person consultancy competing against Big 4 firms. Our old website made us look like a regional shop. BPT repositioned us completely. Now our pitch is we're better than the big firms, not just smaller, and it shows.

Rachel Hoffman
Managing Partner, Vantage Advisory Group
SERVICE PROVIDER

Every time we sent a prospect to our website, I was embarrassed. BPT fixed that in 10 weeks. The new site has generated four inbound enterprise inquiries in the first month alone.

Marcus Bell
CEO, Bell Infrastructure Solutions
SERVICE PROVIDER

We had no idea which marketing channels were actually driving clients. BPT built a full attribution model and showed us that 70% of our revenue was coming from one underinvested channel. We doubled down. Revenue followed.

Patricia Walsh
COO, Summit Professional Services
SERVICE PROVIDER

We outgrew Shopify's standard capabilities but weren't sure if we needed a full custom build. BPT scoped it right, Shopify Plus with a custom headless storefront. Conversion rate went from 2.1% to 3.8% post-launch.

Alex Nguyen
Head of Ecommerce, Ridge Outdoor Co.
ECOMMERCE

Our ad spend was growing but our ROAS was shrinking. BPT rebuilt our attribution from scratch, cleaned up our tracking, and relaunched Google Ads with proper audience segmentation. ROAS went from 1.8 to 4.2 in 90 days.

Jessica Park
VP of Marketing, Verona Beauty
ECOMMERCE

I had a great product and a brand that looked like a hobby project. BPT gave us the identity we needed to get into retail. Within six months of the rebrand, we landed our first three retail accounts.

Christopher Reed
Founder, Madera Goods
ECOMMERCE
§ 07, Frequently considered

A short note on the questions worth asking before you hire us.

How does your pricing work?

Fixed-fee per phase, written into the SOW. No T&M, no scope creep, no surprise invoices. If we underestimate, that is our risk.

Will you work with our existing vendors and team?

Always. We are not a replacement firm. We integrate with your team, your existing implementer, and your in-house engineering, and we make them better.

What happens if the engagement goes sideways?

Every SOW includes a kill-fee clause and weekly written status. You can end the engagement at any milestone for the cost of work-to-date. We have never had it invoked.

Do you do strategy decks, or do you build?

Both, in that order. The deck exists to make the build defensible. We do not bill for slides not connected to a shipping plan.

How small is too small for an engagement?

Our minimum engagement is roughly $80k. Below that, we will refer you to peers we trust.

An invitation

If something in your business is quietly compounding against you,
we should talk.

Typical response · within one business day · NDA available on request